Digital Navigator Training:
​360 Digital Navigators is a community-2-community approach to closing the digital divide. This program teaches the fundamentals of adult learning science, effective teaching strategies, and how to work with someone new to the digital world. Upon completion of this training, 360 Digital Navigators are equipped with the skills, resources, and knowledge necessary to support fellow community members with gaining access to the internet and navigating everyday tasks imperative to work, health, education, and life opportunities. Through this initiative we will certify hundreds of community members as Byte Back 360 Digital Navigators and support thousands of community members!
Digital Navigators
Digital Navigators 101: This 4 hour training teaches the fundamentals of adult learning science, effective teaching strategies, and how to work with someone new to the digital world. This training includes a 4-hour class that focuses on adult education, learning theory basics, and evidence-based best practices. Knowledge and skills acquired are then taken to under-resourced communities to assist community members with digital access, navigation, and valuable resources like the Affordable Connectivity Program (ACP), leading to greater work, health, education, and life opportunities. This training also includes a post-training check-in to discuss challenges faced while in the community and best practices.
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Digital Navigators 102: This 8-hour training builds on the Digital Navigators 101 and is designed to have Navigators learn digital literacy skills as a “new learner”. It includes the basics of the computer, navigating the internet, emailing, managing computer files, using Microsoft Windows OS (Operating System), educational resources, and other online resources; there is a focus on telehealth and using online financial and banking applications, as well as online tools such as Google Docs, Zoom, and Slack. This training includes in-depth simulations that model Navigators’ community-based interactions.